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Help Center

Help Center

General Questions

How do I get notified of sales, promotions, and free giveaways?

Do you ship to my country?

Where are you located?

Can I buy your products in stores?

Can I purchase your product in my country?

How do I convert your product's prices into my country's currency?

Domestic Shipping and Tracking

Which types of shipping do you offer?

How do I track my order?

How many days will it take for me to receive my order?

International Shipping and Tracking

Which types of shipping do you offer?

How many days will it take for me to receive my order?

How do I track my order?

Why does tracking show that my package has been with my country's post office for a few days?

Why does the tracking information show that my order is in Jamaica, NY or Jersey City, NJ?

Payment

Which types of payment methods do you accept?

Where do I enter a discount code?

Can I use multiple discount codes?